Legal & Privacy

Thank you for visiting our website. We take your privacy very seriously and are committed to protecting your personal information when you use our products and services. This privacy policy is designed to explain to you how we collect, use, store and protect your information, and how you can control your personal data.

Information We Collect
When you visit our website and use our services, we may collect the following types of personal information:

Identity information: such as your name, email address, phone number, etc.

Payment information: such as credit card number and billing address, which are only collected when you make a purchase.

Usage data: including the time you visit our website, browsing behavior, device information and IP address, etc.

Cookies and tracking technology: We use cookies to improve your browsing experience and collect website usage data.

How We Use Your Information
The personal information we collect will be used for the following purposes:

Process your order and provide after-sales support;

Provide personalized shopping experience and recommendations;
Improve our website and services;
Communicate with you, including sending order confirmations, promotions and product updates, etc.;
Comply with legal requirements and maintain website security.

Information Sharing and Disclosure
We promise not to sell your personal information to third parties. We may share your information with third parties in the following circumstances:

Service Providers: We may share your information with third-party service providers (such as payment processors, logistics companies, etc.) to ensure smooth processing of orders.

Legal Requirements: We may disclose your information to comply with relevant laws and regulations if required by law or judicial process.

Business Transfer: In the event of a corporate merger, acquisition or asset sale, your personal information may be transferred to the relevant party.

Data Security
We take appropriate technical and administrative measures to protect your personal information from unauthorized access, disclosure, modification or destruction. However, please note that despite our reasonable security measures, data transmission over the Internet cannot be guaranteed to be 100% secure.

Your Rights
You can access, correct or delete your personal information held by us at any time. If you want to exercise these rights or have any questions about the processing of personal data, please contact us using the contact information below.

Use of Cookies
We use cookies to enhance user experience. Cookies are small files stored on your device that help us remember your preferences, analyze your usage and provide personalized content. You can manage or disable cookies in your browser settings, but please note that this may affect the functionality of our website.

Children’s Privacy
We do not knowingly collect personal information from children under the age of 13. If we discover that a child’s personal information has been collected, we will immediately take steps to delete the relevant data.

Privacy Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page and the effective date will be noted. You are advised to review this Privacy Policy periodically to be informed of how we are protecting your information.

Contact Us
If you have any questions or concerns about this Privacy Policy, or wish to exercise your rights, please contact us at: solsticeo@collapsebrim.com